Service Inquiries

Need to report an outage or request service? No problem. We’re available 24 hours a day. 7 days a week. Simply call…  

(864) 848-5500

Other Service Inquiries…

  • To inquire about Electric, Gas, Water and Sewer services
  • For billing inquiries on Electric, Gas, Water and Sewer charges
  • To report a gas leak
  • For questions about your trees in relation to utility lines

Please call (864) 848-5500 (Representatives are available Monday - Friday, 8:00 a.m. to 5:00 p.m.)

**When calling to request for service on your account, please have all pertinent information on hand and ready to supply to customer service representatives. 

Such information includes: 
Name
Address
Phone number
Social Security number
Account number 

Having this type of information ready BEFORE calling will help ensure your call is processed quickly and correctly.