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Internet Secure Payment
CPW offers real-time online billing information for all accounts. Customers may review current bills, see past bills, and even view bar graphs comparing utility costs for the past 12 months. All you need is your account number, and to provide a password at the prompts. Your password can be four to 10 characters, and should be something you would easily remember. You may add the login screen to your "favorites" and bypass this instruction page. Below is an example of the login box. First-time users should only enter the account number. A password screen will follow. Due to the complexity of the inquiry system, please allow sufficient time for the server to process.
Once you've entered the system, you will see your current billing information, including total amount due at this time. Each of the utilities will be listed along with the most current meter reading.
Billing/payment history - You may review billing and payment history by clicking on "Display Account History." Bar graphs can be found at the bottom of the history page.
Technical difficulties - From time to time, our billing system mainframe may be unavailable due to downloading or maintenance. Please check back at another time to review your account. If you have a question about any of the information on your bill, please call one of our customer service representatives at 864/848-5500.
Here is an example of the login screen:
Click here to log on to the billing information pages or pay your bill online.
Online bill payment
You can pay your current bill online using our secure transaction payment option. Just log in to the billing information pages as described above and if you owe a balance, the prompts will guide you through the process. Due to programming and security payment processing may take up to several minutes. Please be patient.
NOTICE: If the account has been disconnected for non-payment and payment is made on our web site, you will need to call 864.848-5500 on the next business day to schedule a reconnect.
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