Please be prepared to provide the following information:

  • Name, Date of Birth, and Social Security Number
  • Tax ID number, if applicable
  • Address of the property to receive service
  • Mailing address
  • Email address (optional)
  • Daytime, Evening, and Mobile phone numbers
  • Date service is expected to begin

A utility deposit may also be required to establish service.

Residential Service Setup

To have your services turned on you must file an application, either in person at the Customer Service Center located at 301 McCall Street in Greer or by faxing (864.968.2169) your information to us. Identification will be required and you may apply for service 8:00 am – 5:00 pm, Monday through Thursday and 8:30 am – 5:30 pm on Friday, excluding holidays. 

Same day service is available if the application is completed before 1:00 p.m. At times of peak turn on requests, this time may be delayed. 

Greer CPW may require a security deposit, depending on a credit report, along with a connection fee before services can be turned on.

New Service: Customer Fees & Requirements

Discontinuing Your Service

When you wish to have your services turned off or transferred, please call 864.848.5500 during business hours or fax your request to (864.968.2169). Disconnection or transfer of service will be accepted after the necessary information is obtained. You are required to fill out an application for service transfers. 

Need to report an outage or request service?

No problem. We’re available 24 hours a day, 7 days a week for outages and emergencies. For other service requests, we are available during our normal business hours. Simply call… 864.848.5500

 

Caring People Working Together

Help For Residents At Risk For Disconnection 

Greer CPW is concerned about our elderly, disabled or severely dependent customers where the loss of service could cause a potential life-threatening situation. Therefore, we have established a program where, if Greer CPW is unable to contact the customer directly, we will contact a friend or relative if a customer’s utility bill inadvertently goes past due. This program provides an additional level of safety from disconnection for those who may have forgotten to mail in a payment. The third party contact would not be responsible for the bill, just asked to contact the customer as a reminder. For more information or to sign up, please call 864.848.5500 and talk to one of our Customer Service Professionals.

LET US HELP YOU FIND YOUR WAY.

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