Greer CPW Customer Service Lobby Close Amid Coronavirus Concerns

March, 17 2020 | Community News

GREER – Effective March 17th, 2020 the Greer CPW customer service lobby is closed to the public. These changes are due to the growing Coronavirus concerns and our attempts to limit exposure to customers and our employees. The lobby will be closed at least through April 17th.

Any customer looking to pay a utility bill is asked to do so on the website,, drive through or on the phone at 864-848-5500 during normal business hours or 848-5501 after hours. Customers looking for new or transferred service should also visit our website. Yesterday Greer CPW announced a $25,000 pledge to Greer Relief, an organization that works to prevent hunger and homelessness in the community. They also provide utility assistance and the donated funds will be used for that purpose.

Please contact Greer Relief for assistance paying your bill.

Greer Relief

202 Victoria St.

Greer, SC 29651

864-848-5355 ext. 1

Online bill pay is safe and convenient.

Paying your bill at is one of the safest ways to pay your bill. We will continue to take payments online, in the drive through at 301 McCall Street and by phone at 864-848-5500. Limiting face to face communication is suggested during this time to protect both customers and the community.

Our utilities remain safe.

There is no evidence that Coronavirus can be transmitted via drinking water. Our drinking water disinfection process continues to meet and exceed state and government regulations.

We’ll be here, working for you.

All essential Greer CPW staff will continue to respond to your emergency. Precautions such as increased custodial cleaning, limiting on site contractor visits and banning business travel for employees have been put in place.


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