Need to report an outage or request service? No problem. We’re available 24 hours a day, 7 days a week for emergencies and outages. We are available for all other service calls during our normal business hours. Simply call… 864.848.5500

Other Service Inquiries...

  • To inquire about Electric, Gas, Water and Sewer services
  • For billing inquiries on Electric, Gas, Water and Sewer charges
  • To report a gas leak (constitutes an emergency)
  • For questions about your trees in relation to utility lines

(Representatives are available Monday – Friday, 8:00 a.m. to 5:00 p.m.)

**When calling to request for service on your account, please have your account information on hand and ready to supply to our customer service representatives.

Such information includes:

  • Name
  • Address
  • Phone number
  • Social Security number
  • Account number

Having this type of information ready BEFORE calling will help ensure your call is processed quickly and correctly.


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