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Service Requests

If you need to report an emergency or outage, please visit our outage page.

Non-Emergency Service Requests

(864) 848-5500

Greer CPW is available Monday through Friday from 8am until 5pm to handle normal service requests. Our team is happy to help troubleshoot common issues or answer questions, including:

  • Questions/maintenance requests regarding trees and utility lines
  • Lighting problems in public areas (e.g. security or streetlights in our service area)
  • Questions about natural gas safety/digging

Street Light Outage

Report a Light Out
(Security or Streetlight)

Service Request Form

Simply complete the contact form on our main contact page with your request and our customer service team will get back in touch with you. We look forward to serving you!

Make Your Request
Greer CPW's lobby and drive thru will be closed Sept. 29 - Oct. 2 due to the migration of our billing software and customer service portal – PayGo. We will also not be able to accept over the phone or auto draft payments during this time. Any customer scheduled for auto draft will be processed the next business day. Please follow any instructions you receive by text or email to set up your new portal in PayGo. Our afterhours call center will still accept calls for emergencies only at 864-848-5500.Learn More
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